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PineCone Research Payment Report

November 21st, 2007

The PineCone Research survey company that I reported on three weeks ago has been working out pretty well so far. I actually have two payments from them to report, one by check and other via PayPal. Here is the check payment:

pinecone-payment-not-scam.jpg

As has been reported on various forums and message boards, they pay surprisingly quickly. After I took my first survey, I received the check by postal mail within five days. That is very fast by paid survey standards; the typical turnaround time for receiving check payments is usually three to four weeks.

Meanwhile, it is possible to receive payments even faster by using the PayPal option. According to the company’s rules, members are allowed to switch their payment method to PayPal after receiving at least one check payment. I’m not exactly sure why they require this, but my guess is that the company wants to see at least one check cleared so that they can verify that the member’s address is correct.

How to Change Your PineCone Payment Method to PayPal

In order to switch to the PayPal option, the first thing that you need to do is log into your PineCone account, go to the profile information page, and enter your PayPal address in the appropriate field. After you save the changes, you will then need to email them at scott(at)pineconeresearch.com to officially request the switch.

In order to make things easier for you, I have reprinted the text of the email that I wrote to them below. You can use this as a template for your own email requests; just make sure that you replace the obvious bits of information such as name, date, username, and email address with your own data.

Subject: Switch to PayPal

Please switch my payment type to PayPal. My PayPal address is xxxxxxxx.com@xxxx.com (same as Email address). I have completed myfirst survey through PineCone as of 11/05/07.

Name: Karl Erfurt

UserID: xxxxxxx

Thank you for providing us with the opportunity to participate in market research studies and delivering prompt payments as compensation for our time.

Sincerely,

Karl Erfurt

About three days after I made my email request, I received a confirmation from them:

Dear Panelist,

This e-mail comes to you as confirmation of your selection of PayPal as your preferred payment method for your participation on the PineCone Research online consumer panel.

Your survey payment notification will be sent directly to your PayPal account from our panelpayment(at)pcrint.com e-mail address. Please be sure to make a note of this new e-mail address. Your survey notifications will continue to be sent from scott(at)pineconeresearch.com.

If you are a first time user of PayPal, please be sure that you have completed their registration process including verifying your PayPal account e-mail address with them.

If the PayPal account e-mail address that we have on file for you is incorrect, please update it using your PineCone Research personal profile. Simply go to the Pinecone Research website and enter your login information into the member login area. From there, you can access your personal profile and make the necessary change. Should you encounter any difficulty or no longer have a PayPal account, please contact us at scott(at)pineconeresearch.com and we’ll be happy to assist you.

Your transition to the PayPal payment system has been completed and you will receive your first payment through PayPal when your next product evaluation survey is completed.

To learn more about PineCone’s electronic payment system please click on the attached link. Should you encounter any difficulty with the link please copy and paste it into your web browser.

http://www.pineconeresearch.com/FAQ_PayPal.htm

I look forward to your participation in future surveys. Please don’t hesitate to contact me with any questions.

Thank you again,

Karen Scott

Around the same time as I was requesting the switch (about a week ago), I received two more survey invitations and completed them both, although I waited about two days before completing the second. Fortunately, PineCone always gives you a specific deadline date for completing each survey. This is a good thing because it lets me know exactly how much time I have before it expires, thus allowing me to get other things done if the expiration date is still a few days away.

Because of the timing, I wasn’t sure if the switch to PayPal had gone through before my participation was recorded for one or both surveys. The next day after receiving the confirmation, I received a PayPal payment for one of the studies, so apparently one of them made it in after the switch:

Dear Karl Erfurt,

Panel Payment just sent you money with PayPal.

Panel Payment is a Verified buyer.

Payment Details
Amount: $5.00 USD

Transaction ID: xxxxxxxxxxxxxxxx

Subject: Pinecone Research Participant Payment – Study

Custom Note: Thank you for your household’s participation in survey No. 33228-1001. A payment has been deposited into your account as a thank you for your time in completing the survey. Questions about the PayPal service or navigation of the site should be directed to PayPal through their contact PayPal customer service link or customer service center. For all other Pinecone Research survey inquiries, feel to contact us at scott(at)pineconeresearch.com Sincerely, Karen Scott

I’m not sure about the other survey, but because it has only been two days since receiving the PayPal payment, the other one may have missed the switch and got sent out as a check. If this is the case, I will probably see the check arrive in the mail shortly after the Thanksgiving holiday.

UPDATE 11/25/07: The check for the second survey arrived in the mail today just as I was posting about Opinion Outpost, another reliable paid survey company that is free to join.


6 Responses to “PineCone Research Payment Report”

  1. comment number 1 by: antonyjeevaraj

    sir i saw your link yesterday. it is very useful for me .so please show me how to join the PineCone Research .because there is no link about join there. i hope you will contact me instantly

    regards

    antonyjeevaraj

  2. comment number 2 by: Karlonia

    @ antonyjeevaraj:

    As I mentioned in my previous article, Pinecone works a little differently from the other survey companies - you can’t just sign up from their site, and they do not have referral links either. You need to find one of their banners, and if you click on that, it should take you to a registration page.

  3. comment number 3 by: Veronica Moore

    I did the survey with the beer and now I need to give you the opinion so I can possibly get paid just tell me what I need to do.

  4. comment number 4 by: Anonymous

    I would like to join your survey site. Please email me so that I can register with your site. My email address is: frye_catherine@yahoo.com

    Thanks,
    Catherine Frye

  5. comment number 5 by: gracie oliver

    i was wondering why you send only a small check of $3 wouldnt it be easier to wait until it added up to 21 dollars or more before sending the money?

  6. comment number 6 by: RICHARD BARTON

    MY ID # IS658355 . I HAVE NEVER REQUESTED ANY PAYMENTS HOW DO I START?

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